Support
Outside Timer Support
Need help with a timer, session, or goal? Start with the answers below. If you still need a hand, contact us.
Contact
Email hello@parentcompanyllc.com.
Frequently asked questions
Where is my data stored?
On your device. Outside Timer does not require an account.
How do I correct a session?
Open History, tap the session, then edit its date, duration, family members, location, or note.
Can I add outdoor time manually?
Yes. Use History to add a session for outdoor time that wasn’t recorded with the timer.
What if I forget a running timer?
You can enable a running-timer reminder in Settings. On supported devices, you can also stop the timer from the Live Activity on the Lock Screen or Dynamic Island.
Can I change my yearly goal?
Yes. Your outdoor-hours goal can be changed at any time in the app.
Can I sync or export my data?
Not in version 1.0.
How do I delete data?
Delete individual sessions or family members in the app. Removing the app deletes locally stored app data, subject to any device backups you control.